Our Services

Medical Services

2024/08/06

Our Medical Services are provided to cover your basic medical needs, from treating the common cold to the management of chronic diseases. Select the service most applicable to your condition from our comprehensive list.

Types of Medical Services provided at our polyclinics:

Acute Care

At times, you may feel unwell because of illnesses and injuries such as:

  • Common cold or flu
  • Aches or pains
  • Gastric discomfort
  • Minor fractures or sprains
  • Minor cuts or wounds, etc.

These conditions are generally not life-threatening. Our doctors and nurses are here to help you treat and manage them.

Our polyclinics offering this service

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Care Management

If you have a chronic or long-term disease such as high blood pressure or diabetes, our care managers can help you take better care of your health.

Care managers are registered nurses specially trained in chronic disease management. The care manager will work closely with you, as well as your doctor, advanced practice nurse and allied health professionals, to help you manage your disease. Your care manager will:

  • Ask you for a detailed health history and check how you are managing your disease.
  • Find out why your disease may not be well-controlled
  • Coach you on how to change your lifestyle and teach you self-management skills to manage your condition
  • Monitor your condition and work with the doctor to review your care plan regularly

If you need more information on care management, please feel free to approach our care managers at your next visit to our polyclinics.

Our polyclinics offering this service

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Child Health Services

Our polyclinics offer developmental screening for children, to check if they are growing well and immunisations to protect them from diseases.

Baby Care

You may bring your baby to our polyclinic for neonatal jaundice screening and follow-up checks. After the first month, we will carry out developmental screenings and immunisations for your child according to the Child Health Surveillance Programme.

Growth and Developmental Progress Checks

We will monitor the growth of your child at regular intervals from birth to four years old.

These checks include:

  • Length or height
  • Weight
  • Head circumference
  • Vision tests
  • Screening for squint

Parents will be asked to complete a pre-screening developmental questionnaire (available in your child’s health booklet). In addition, our nurses and doctors will conduct physical examinations for your child.

For more information and resources on Child Health, please click  here.

National Childhood Immunisation Programme

The following vaccinations under National Childhood Immunisation Programme (NCIP) are available in our polyclinics and are subsidised for Singapore citizens:

Non-subsidised Vaccinations

You may also choose from a more complete range of vaccinations to give your children added protection. These non-subsidised vaccinations are:

Our polyclinics offering these services

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Care for Chronic Medical Conditions

Many patients have long-term diseases such as diabetes, high blood pressure, high cholesterol, stroke, heart disease and asthma.

If you have one of these conditions, our care teams — doctors, nurses, allied health professionals such as dietitians, medical social workers, psychologists, physiotherapists and podiatrists — are here to help you manage your condition and improve your quality of life.

If you have more complex chronic conditions, we may refer you to one of our family physicians. Your family physician will work closely with the nurses and allied health professionals to help you manage your conditions. This ensures that you receive appropriate and quality care within your community.

Please note that medication for chronic condition(s) should be prescribed by the doctor who is following up on your chronic medical condition(s). If you are being followed up at a GP/specialist clinic, please ensure that the medication for your chronic condition(s) is prescribed by the same clinic. To ensure your safety, our polyclinics generally do not accept referrals for the sole purpose of chronic medication top-up.

Our polyclinics offering this service

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Diabetic Foot Screening

Foot problems are common causes of long-term disabilities in patients with diabetes. If you have diabetes, it is important for you to take good care of your feet. This screening is conducted annually for all patients who are receiving treatment for diabetes in our polyclinics.

Our nurses are specially trained to:

  • Perform diabetic foot screening, including measuring your ankle-brachial and toe-brachial index
  • Teach you how to take proper care of your feet and control your blood sugar well
  • Refer patients who are at risk to our podiatrist or doctor for early treatment

Our polyclinics offering this service

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Diabetic Retinal Photography

Diabetic retinopathy, or a disease of the retina, is a leading cause of blindness in Singapore. Bleeding blood vessels can damage the retina in patients with diabetes and cause them to become blind.

If you have diabetes and you are receiving treatment in our polyclinics, we will schedule you for eye screening (diabetic retinal photography) every year to detect diabetic retinopathy early.

Our polyclinics offering this service

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Procedures and Treatments

There are situations in which you need minor medical treatment for injuries or discomfort. Following are the procedures and treatments available at selected polyclinics:

  1. Steroid and Lignocaine injections for the following joint pains:
    • Trigger finger
    • Trigger thumb
    • Tennis elbow
    • De Quervain's Tenosynovitis (pain in thumb and wrists)
  2. Draining of blood trapped under nails
  3. Partial removal of ingrown toenail
  4. Treating nails which were separated or pulled
  5. Cleaning and stitching of small wounds
  6. Removal of pus from small lumps
  7. Removal of small, benign skin growth
  8. Removal of superficial lumps on the skin
  9. Flushing of ears to remove excess ear wax or other foreign objects
  10. Removal of foreign objects from the body
  11. Incision and drainage for boils
  12. Ventolin nebulisation for asthmatic attacks
  13. Change of feeding (naso-gastric) tubes for patients who are not bed-bound
  14. Change of urinary catheters for patients who are not bed-bound.

Our nurses can also help you with wound dressing if you have the following:

  • Acute wounds, e.g. cuts, minor burns, ulcers, operation sites, stitches and staple removals
  • Chronic wounds, e.g. pressure ulcers, diabetic foot ulcers and breakdown of surgical wounds

IMPORTANT NOTES

  1. Not all procedures listed are available at each of our polyclinics. Please check with our Contact Centre when making an appointment.

  2. Depending on your condition, you may still be referred to the Accident and Emergency department or to the specialist departments in the hospitals for treatment. During the consultation, your doctor will discuss the options with you.

  3. If your condition is not urgent, the doctor will schedule the minor procedure at the next available appointment if you wish to go ahead with the treatment.

  4. If your condition requires an urgent procedure, the doctor will refer you to the Accident and Emergency department or arrange for the procedure to be done on the same day at the polyclinic.

Our polyclinics offering these services

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Quit Smoking Programme

If you have made up your mind to quit smoking, good for you!

According to the World Health Organization, tobacco kills more than seven million people each year. More than six million of those who die are smokers while the rest are non-smokers exposed to secondhand smoke. In Singapore, lung cancer and heart disease are among the top chronic diseases among smokers. You are protecting yourself and your loved ones from premature death when you quit smoking.

Speak to a certified Quit Smoking Consultant at our polyclinics. The consultant will give you tips on how to quit smoking. He or she will also journey with you, check on your progress regularly and motivate you to stay away from cigarettes.

With support from the consultant, your health care team, as well as your family, you have a better chance to kick the smoking habit and stay smoke-free.

If you or your family members are ready to quit smoking, speak to your doctor, care manager or pharmacist at your next polyclinic visit.

Our polyclinics offering this service

Bukit Batok, Bukit Panjang Choa Chu Kang, Jurong, Pioneer

Women’s Health Services

Antenatal Care

Visit us for your routine prenatal check-ups to ensure that you and your baby are healthy. The check-up includes a urine and blood test, weight and blood pressure check as well as an assessment of your baby's heart rate after 12 weeks. Your visits to the polyclinic may vary based on your gestation and condition. You may also be referred to a hospital for prenatal screenings or other diagnostic tests unavailable at the polyclinics.

Postnatal Care

You may visit our polyclinics to learn how to care for your episiotomy and/or caesarean wound and breastfeed your baby, receive follow-up care for your gestational diabetes as well as advice and tips on mental wellness and family planning. Cervical screening can also be done during your visit.

We provide lactation support if you encounter difficulties while breastfeeding.

Contraception (Family Planning)

The following contraceptive (family planning) methods are available:

  • Oral contraceptive pills
  • Contraceptive injections
  • Intra uterine contraceptive device (IUCD) removal and insertion, which is available at Jurong Polyclinic, Pioneer Polyclinic and Queenstown Polyclinic

Women's Preventive Screening

  • Mammography screening, which is available at Bukit Batok Polyclinic, Clementi Polyclinic and Pioneer Polyclinic
  • Cervical screening (pap smear)

Our polyclinics offering these services

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Paternal Care

For fathers who have just welcomed a baby into the family, your mental wellbeing is just as important. You may undergo a mental wellness check during your baby’s visit.

You may also consult our doctors for advice on pre-conception, weight management, smoking cessation and other concerns such as diabetes and high blood pressure.

Our polyclinics offering these services

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Vaccination Clinic

Vaccination is not just for babies and young children. Adults also benefit from vaccination against certain preventable diseases.

You may visit our vaccination clinics for a broad range of vaccines listed below. Remember to make an appointment before you visit us.

Chickenpox Vaccine

Chickenpox (also known as "Varicella") is a common childhood disease. It is usually mild, but can be serious in infants and older adults. The chickenpox virus spreads from person to person through the air, or by contact with the fluid from the blisters on the body.

The chickenpox vaccine protects you from this disease. Some people will still catch chickenpox despite being vaccinated. However, their disease will be a mild form with few blisters, compared to people who did not take the vaccine.

Chickenpox vaccination should be used with caution if you come into regular contact with pregnant women (who have never had chickenpox or have never received vaccination), or people with a weak immune system. This is because in rare cases, the vaccine can cause small spots and blisters to appear on your body and these are infectious.

If you are pregnant, you should not take the chickenpox vaccine. After vaccination, you should wait three months before getting pregnant.

Two doses of chickenpox vaccine are required and the interval depends on the brand of vaccine being used.

Influenza Vaccine

Influenza is a contagious disease caused by the influenza virus, which is spread by coughing, sneezing or nasal secretions.

The influenza vaccine protects you against influenza. There are many different types of influenza viruses, and the circulating strains change constantly. Therefore, you are recommended to get a vaccination every year.

Only one dose is required and it takes two weeks for protection to develop after vaccination. Children who have not been vaccinated previously against influenza will require two doses with an interval of four weeks.

The influenza vaccine is recommended for the elderly, frequent travellers, and patients with diabetes, chronic heart disease or respiratory illnesses.

High-risk individuals may use Medisave to pay for this vaccine.

Hepatitis A Vaccine

Hepatitis A is a serious liver disease caused by the Hepatitis A virus. You may catch it when you are in close contact with people infected with the virus or when you eat food or drink water contaminated with the virus.

Hepatitis A vaccination can prevent Hepatitis A. Although not compulsory, blood screening for Hepatitis A virus may be done before vaccination. The vaccination consists of two doses which are given six months apart.

Hepatitis B Vaccine

The Hepatitis B virus causes Hepatitis B, which is another type of serious liver disease. You may catch it when you come into contact with the blood or bodily fluids of an infected person.

Hepatitis B vaccination can prevent the disease and its serious consequences, including liver cirrhosis and liver cancer. The vaccination is given in three doses over a period of six months. Some people may need a fourth dose (or more) to build up adequate immunity to the disease.

Pre-vaccination Hepatitis B screening is compulsory. If you have previously done your Hepatitis B screening, please bring along your blood test result. If your screening was done more than six months ago, you will have to take the test again before vaccination can be given.

Hepatitis A and B Combined Vaccine

Alternatively, you may consider taking the combined Hepatitis A and B vaccine. This vaccine offers convenience by protecting you against both viruses. You will need a pre-vaccination Hepatitis B screening before you can receive this vaccination.

The combined Hepatitis A and B vaccination schedule is the same as that for the Hepatitis B vaccination.

Human Papillomavirus (HPV) Vaccine (Cervarix)

Cervarix is a HPV vaccine recommended for females from 9 to 25 years old for the prevention of persistent infection and cervical cancer caused by HPV Types 16 and 18.

There are two types of HPV vaccines available in Singapore — Gardasil and Cervarix, but only Cervarix is available in our polyclinics. Depending on your age, the nurse will advise you on the number of doses (two or three) of the vaccine you need and the appropriate

Meningococcal ACWY Vaccine

Meningococcal vaccination is required for Haj pilgrims and is also recommended prior to your travel to endemic areas.

The vaccination protects against ACWY strains and one dose is required every five years.

Pneumococcal Vaccine

Pneumococcal infection is a bacterial infection that spreads through coughing, sneezing and contact with nasal fluids.

Pneumococcal vaccines provide protection against illness like meningitis, bacteremia and pneumonia. We recommend that you take the pneumococcal vaccination if you have chronic illnesses such as asthma, diabetes, heart and pulmonary diseases and are above 65 years old.

There are two vaccines that can prevent pneumococcal disease: pneumococcal conjugate (PCV 13) and pneumococcal polysaccharide vaccine (PPSV23). Both PCV13 and PPSV23 vaccines are available in our polyclinics. All adults who are 65 years or older are recommended to take with both vaccines, and the schedule will depend on the individual's risk factors and past vaccination history.

High-risk individuals may use Medisave to pay for these vaccines.

Shingles Vaccine

Shingles is spread through direct contact with fluid from the shingles rash and/or blister. Shingles and chickenpox are both caused by Varicella Zoster Virus (VZV). After a person recovers from chickenpox, the virus stays dormant (inactive) in the body. However, it can reactivate years later and cause shingles. Symptoms include rashes, fluid-filled blisters, chills, fever, headache, or stomach upset.

A common complication of shingles, especially in older adults, is pain in the nerves, called postherpetic neuralgia (PHN), which can be severe and long-lasting. Other rare complications include lung infection (pneumonia), brain inflammation (encephalitis), and loss of hearing or sight. If you have had shingles previously, Shingrix, a shingles vaccine, can help prevent future occurrences of the disease. Adults 50 years old and above should get two doses of Shingrix, with an interval of 2 to 6 months. Adults 18 years old and above who may have weakened immune systems because of chronic medical conditions or therapy should also get two doses of Shingrix.

Tetanus Vaccine

Tetanus is a disease caused by the bacteria, Clostridium tetani. You can get tetanus if dirt or manure gets into a cut or wound. Although rare, animal bites can also cause tetanus.

If you have not taken the vaccine in the past 10 years and are going to remote areas where medical care is not easily accessible, we recommend that you take the vaccine to protect yourself against tetanus.

Typhoid Vaccine

Typhoid fever is caused by the bacteria Salmonella Typhi. Most people get typhoid from contaminated food and water. People who get typhoid usually become carriers who can spread the disease to others. The typhoid vaccine protects you from this disease. Only one dose is required every three years.

The current typhoid vaccine available in our polyclinics is suitable for adults and children above 5 years old.

General Advice for Travellers

You are encouraged to refer to the Communicable Diseases Centre (CDC) website for the recommended vaccinations to take if you are planning a trip overseas. If your trip is of a more extensive nature, you may want to discuss on the required/or recommended vaccinations with a travel health doctor as well as seek travel health advice for the activities you are planning for your holiday. This service is available at the Travelers’ Clinics in most hospitals.

Most vaccines take time to become effective and some vaccines must be given in a series and will offer you protection only after 2 to 3 doses. It is ideal that you schedule your appointment 4 to 6 weeks before your planned departure date. Parents are advised to accompany their children and teenagers for vaccination appointments.

The Ministry of Foreign Affairs (MFA) encourage travellers to e-register themselves before travel. For more information and advice to travellers, please click here to access the MFA website.

Our polyclinics offering these services

Bukit Batok, Bukit Panjang, Choa Chu Kang, Clementi, Jurong, Pioneer, Queenstown

Types of medical assessment services that are not available at our polyclinics include:

For employment/employment-related
  • Pre-employment screening
  • Medical examinations for foreigners (e.g. maids, foreign worker, employment pass)
  • Medical examination for overseas attachment
For schools
  • Pre-admission screening for tertiary schools
  • Medical assessment for application to Special Education (SPED) Schools
  • Medical examination for Outward Bound School Activities
For other purposes
  • Medical examination for enrolment to plans/programmes (e.g. insurance purchase)
  • Medical examination for high-risk activity sports (e.g. diving, aviation, mountain climbing)
  • ICA medical examination report
  • NTUC childcare medical examination
  • Detailed pre-marital counselling
  • Food handler screening
  • Witnessing/Certifying the Lasting Power of Attorney (LPA) form
  • Executive/Corporate/Workplace health screening review – Patients are encouraged to see their health screeners for review of their health screening results. Such consultations may be charged at private rates at NUP.
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National University Health System
  • National University Hospital
  • Ng Teng Fong General Hospital
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  • Jurong Community Hospital
  • National University Polyclinics
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  • National University Cancer Institute, Singapore
  • National University Heart Centre, Singapore
  • National University Centre for Oral Health, Singapore
  • NUHS Diagnostics
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  • Yong Loo Lin School of Medicine
  • Faculty of Dentistry
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